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Expert

Confident, Certainty, Self-trust

"Trust yourself. You know Enough."

Total Character Score

3.7

Character Statements

I trust what I know, and have the confidence to act on it.

3.7

I form strong opinions, even with limited information.

3.7

It bothers me when I don’t have the answer to a question.

3.7

Your Expert is the part of you which gives you:

  • Trusting your expertise and experience to guide you well

  • A willingness to take a bold position, offer your opinion, share your point of view

  • Courage to speak up, even when what you have to say may be unpopular

  • Confidence that you can rise to meet almost any challenge

Learner

Humility, Open-mindedness, Curiosity

"Never stop learning."

Total Character Score

3.7

Character Statements

I am curious, open-minded, and willing to question what I think I know.

3.7

I often answer questions with other questions.

3.7

Sometimes reluctant to assert a strong opinion, because I'm so aware of gaps in my knowledge.

3.7

Your Learner is the part of you which gives you:

  • Humility: no matter how much you know, what you don’t know is always greater: This keeps your ego in check

  • The capacity to hold contradictory ideas and paradoxes, embrace ambiguity: You are comfortable with not knowing

  • Insatiable curiosity, manifesting as a delight in good questions rather than an attachment to fixed answers.

Overuse Patterns

Your score of 3 suggests moderate risk of over-using Being.

You may be over-using Expert if:

  • You may over-rely on prior knowledge, which can crowd out new or disconfirming information.

  • By default, you assume that your thoughts and opinions are correct, operating from the firm belief that your answer is the right answer.

  • You focus more on what you know than what you don’t know.

  • You may listen poorly, instead thinking about what you will say next, how you will get your point across and “win” the interaction.

  • You may suffer from a fragile confidence: playing big while feeling small inside. You are susceptible to a rapid crumbling of confidence when you face criticism, or become aware of your gaps in knowledge.

Your score of 3 suggests moderate risk of over-using Being.

You may be over-using Learner if:

  • You underestimate yourself: you overuse your comfort with uncertainty and doubt. This can undermine the authority of your voice and the influence you might have.

  • You believe that you’re a work in progress, that you’re still learning, that you’ve always just scratched the surface. This can be a form of armor against the vulnerability of stating an opinion, and facing others’ disagreement or criticism.

  • You may be deferential to authorities and experts, borrowing their credibility, which can undermine your own.

Addressing Overuse

You can address overuse of Expert by accessing the strengths of Learner:

  • Cultivate curiosity: tilt the balance of your communication away from making statements, telling, explaining and advocating, and towards asking, listening, reflecting and testing hypotheses.

  • Ask yourself, “What do I believe, and how might I be wrong?” (Jennifer Garvey Berger).

You can address overuse of Learner by accessing the strengths of Expert:

  • Rather than asking what you don’t know, ask yourself what you do know and what lessons you’ve learned from your experience.

  • Notice when and how you undermine your own right to express an opinion or advocate for a position. (For example, asking yourself, “Who am I to say that?”)

Balancing Expert Learner

Why does Expert/Learner balance matter?

  • To find grounded, calm confidence, free of arrogance and false humility.

  • To find the courage to make decisions with limited and incomplete information.

  • To be open to changing your mind, seeing differently, drawing new conclusions.

How do you know when Expert and Learner are balanced?

  • You neither exaggerate nor minimize your knowledge and experience.

  • Your confidence is steady, even as you encounter challenges, disappointments, mistakes and gaps.

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